Cyberabad police bust fake RBL call centre racket: 16 held

Hyderabad : Cyberabad police have busted a fake RBL call centre racket by arresting 16 persons.

The accused duped as RBL Bank employees and cheated the public to the tune of about Rs three crores.

Police also froze Rs 15 lakhs in one bank account and seized three cars, one motorcycle, 865 fake Aadhaar, Voter & PAN cards, 1000 SIM cards, 37 cheque books, 7 passbooks of various banks, 34 mobile phones, 7 rubber stamps, 3 biometric machines and 3 POS from them.

On credible information, Cyberabad Cyber Crime Police conducted raids on Call Centres situated in Mohan Garden & Uttam Nagar Uttam Nagar in Delhi and a Hotel in Ujjain, Madhya Pradesh and arrested 16 persons. So far they have been found involved in 34 cases in Cyberabad Commissionerate and 166 cases all over India. Seven persons who were involved in the fraud are absconding, a police statement here said on Wednesday.

The complainant received a call from a person who identified herself as a representative from RBL bank and whether the Credit Card of the complainant was delivered or not. Complainant informed the fraudster that he had received the credit card but no PIN number. The fraudster asked him to provide PAN card details and also asked him to send a code which he will receive on deactivating the insurance amount of Rs 24,000.

The complainant shared the code immediately and he received a message from the bank that an amount of Rs.97,996 got deducted from his RBL Credit card.

Modus Operandi was that the fraudsters have vast experience in the banking field and they have collected RBL customers data especially the Card details like Name, Mobile number, Type of card, Partial Card number and Date of Birth etc. from the bank employee.

Established five to six call centers were operating in Mohan garden and Uttam Nagar in Delhi. By using spoofing calling applications (MoSIP& Silver Dialer) fraudsters contacted the RBL credit card holders who received new credit cards by posing as employees of RBL Bank.

Then they collected OTPs by misguiding the customers in the name of activation of card or deactivation of insurance or increasing the credit card limit etc.

After collecting OTPs, the fraudsters make transactions on their websites using the credit card details of the victims. For this purpose, they have registered (6) websites and (3) Individual Merchants linked them with payment gateways and used them for collecting the swindled amount into their bank accounts.

The websites and Individual Merchants– www.ekartmobile.com, www.GlobalFashionFreak.com, www.Globalbrandbucket.com, www.Ecash247.in, www.Ecash24X7.com, www.smartelectromart.com, Gourav Sharma, Ac No.025005006230, ICICI Bank, Akash, Ac No.410905500004, ICICI Bank and Anitha, Ac No.025005006266, ICICI Bank, the statement added.